We are committed to delivering outstanding service to all our clients.
The quality assurance manager collaborates with our on-site supervisors to ensure we achieve the highest standards of client service.
Quality Assurance
Through consistent inspections, We can ensure that the scope of work is being executed properly.
We can also verify that our supervisors are delivering adequate training and supervision to our on-site staff.
The Monday platform is a key asset for our quality assurance department, allowing us to ensure clear communication with our clients while providing outstanding service. It helps us manage client work requests and feedback seamlessly.
Our team also uses Monday as a database where we can share with our clients all work information such as the cleaner’s scheduled shifts, project/task start dates, special cleaning requests, and daily scope of work.
Clients can submit targeted work requests to our team using a unique QR code. Monday helps us address and manage these requests more efficiently.
